Shipping and Delivery
We ship orders every weekday (excluding public holidays), with orders placed before 11am being shipped the same day. For urgent and time critical order...
Tue, 7 Aug, 2018 at 11:56 AM
Orders ship from either our Sydney or Canberra warehouse and delivery times depend on your location in relation to our warehouses and whether a standard or...
Tue, 7 Aug, 2018 at 11:56 AM
The vast majority of our parcels are shipped with a service that has online tracking available. An email will be sent with the tracking details and carrier ...
Tue, 7 Aug, 2018 at 11:57 AM
Although there are a few factors to take into consideration, in most instances addresses can be changed or updated after an order has shipped. With Australi...
Tue, 7 Aug, 2018 at 11:57 AM
If you ordered multiple larger items, your order may have been split with different items shipping with separate consignment numbers. In this case, you shou...
Tue, 7 Aug, 2018 at 11:58 AM
If you're looking at a recently placed order through your account page, you may notice a few different statuses that your order is currently sitting in....
Mon, 15 Aug, 2022 at 2:13 PM