Ordering and Payment

An item I want is sold out - when will it be back in stock?
We restock most products regularly. Items sourced domestically are often back within 1-2 weeks, while products that arrive by sea container can take longer....
Sat, 18 Jul, 2026 at 3:22 PM
Can you order an item that is not in your online store?
Seen a familiar brand on our site, but not the exact item you need? We can often help. We have access to a large variety of items from the brands we carry...
Sat, 18 Jul, 2026 at 3:22 PM
What payment methods do you accept?
We offer a wide range of payment options at checkout: Credit and debit cards - Visa and Mastercard PayPal - including PayPal Pay in 4 Buy Now Pay La...
Sat, 18 Jul, 2026 at 3:22 PM
Do you price match?
Found the same product cheaper elsewhere? We will always take a look - we consider price match requests case-by-case, and where we can match or beat a legit...
Sat, 18 Jul, 2026 at 3:22 PM
How do I get a copy of my invoice or receipt?
Every order has a tax invoice, and there are two easy ways to get a copy. Website orders - download it yourself Log in to your account on our website an...
Sat, 18 Jul, 2026 at 3:22 PM
What does my order status mean?
If you're looking at a recently placed order through your account page, you may notice a few different statuses that your order is currently sitting in....
Mon, 15 Aug, 2022 at 2:13 PM
Do you offer Buy Now Pay Later (BNPL)?
Yes! SWAMP Industries offers several Buy Now Pay Later (BNPL) options so you can get your gear now and pay for it in instalments: Afterpay Zip (ZipPay an...
Tue, 14 Jul, 2026 at 12:05 PM
Am I able to layby an item?
We do not offer a traditional layby service, where an item is held at our warehouse while you pay it off. However, we offer something even better: Buy Now ...
Tue, 14 Jul, 2026 at 9:51 AM